Frequently Asked Questions

Everything you need to know about our premium skincare and beauty solutions.

How long does it take for my order to ship?

Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery times vary by location.

Are Fair & White products suitable for all skin types?

Yes, our product ranges are formulated to address various skin concerns including oily, dry, and sensitive skin. We recommend checking the specific product description for the best match.

What is your return policy?

We offer a 30-day return policy for unopened and unused items in their original packaging. Please contact our support team to initiate a return request.

How can I track my package?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.

Do you test your beauty products on animals?

No, Fair & White is committed to ethical beauty standards. We do not conduct animal testing on any of our finished products or ingredients.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital options like PayPal and Apple Pay.