Returns & Exchanges

At Fair & White, we want you to be fully satisfied with your skincare journey; if you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all protective seals remain intact to qualify for a full refund.

3

Ship the Items

Affix the provided shipping label or use a trackable shipping service to send your package back to our designated fulfillment center.

4

Receive Your Refund

Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing